6zz6 Privacy Policy

6zz6 is a trusted online gaming and betting platform in Bangladesh. We give the highest priority to the privacy of our users. This Privacy Policy ("Policy") describes how 6zz6 collects, uses, stores, and protects your personal information. By using our platform, you are considered to have accepted the terms described in this Policy.

Please read this Policy carefully. If you have any questions, contact our support team. We are always ready to provide assistance in Bengali.

1 What Information We Collect

We may collect various types of information while you use the 6zz6 platform. The information collection process is completely transparent and is carried out solely for the purpose of improving our services.

1.1 Information You Provide Directly

Information you provide yourself during registration and account management:

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Identity document details (national ID card or passport — for KYC verification)
• Address information

1.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of access to the platform
• Pages visited and activity history
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

1.3 Communication Information

When you contact our customer support team via live chat or email, we also store the information from those conversations. This is used to improve service quality and for future support.

2 How We Use Your Information

6zz6 uses collected information only for legitimate purposes. The main purposes for which we use your information are described in detail below:

2.1 Account Management and Service Delivery

• Completing your account registration and verification
• Ensuring age verification (for users aged 21 and above only)
• Processing deposits and withdrawals
• Providing gaming services and bonus benefits
• Managing the VIP program and calculating cashback

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing financial fraud and money laundering (AML policy)
• Completing the KYC (Know Your Customer) process
• Monitoring suspicious activity

2.3 Communication and Support

• Sending important account notifications
• Transaction confirmation messages
• Responding to support requests
• Sending promotional messages with your consent

2.4 Service Improvement

We continuously improve the platform experience by analyzing user behavior and preferences. This analysis is always done in aggregate and statistical form, without revealing any individual's identity.

3 Cookies and Tracking Technologies

Cookies are small text files stored in your browser. 6zz6 uses cookies to operate the platform effectively and to personalize your experience.

3.1 Types of Cookies We Use

• Essential cookies: To maintain login sessions and ensure core functionality
• Functional cookies: To remember your language and preferences
• Analytical cookies: To understand how the platform is used
• Security cookies: To detect fraud and ensure secure transactions

3.2 Cookie Controls

You can disable many cookies through your browser settings. However, please note that disabling certain essential cookies may cause some important platform features to not work properly.

4 Sharing Information with Third Parties

6zz6 never sells or rents your personal information. However, information may be shared with specific third parties in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology services. These partners operate under strict confidentiality agreements and may use the information only for specified purposes.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements. In such cases, only the information legally required will be provided.

4.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to detect and prevent financial crime, money laundering, or other unlawful activity.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will notify you appropriately before any such change.

5 Data Security Measures

6zz6 follows the highest industry-standard technologies and practices to protect your information. Our security infrastructure operates at the following levels:

• SSL/TLS Encryption: 256-bit SSL encryption is used during data transmission
• Data Encryption: Stored sensitive information is kept in encrypted form
• Access Controls: Only authorized personnel can access specific information
• Regular Security Reviews: Regular security audits by third-party experts
• Firewall and IDS: Systems to detect and prevent unauthorized access
• Two-Factor Authentication: An additional security layer for account login

Even so, it is not possible to guarantee 100% security when transmitting information over the internet. We provide the highest level of protection within our means and are committed to notifying you in a timely manner in the event of any security incident.

6 Data Retention Period

We retain your information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it is used:

6.1 Account Information

Account-related information is retained while your account is active and also for a specific period after account closure in accordance with legal requirements.

6.2 Financial Transaction Records

Transaction information is retained for an extended period in compliance with the guidance of financial regulatory bodies. It is used for dispute resolution and audit purposes.

6.3 KYC Documents

Identity verification documents are securely retained for the required period to meet legal obligations.

6.4 Data Deletion

When the retention period expires or when there is no legal obligation, we securely delete or anonymize your information. You may request account deletion if you wish.

7 Your Rights

As a 6zz6 user, you have the following rights regarding your own information. To exercise these rights, contact our support team:

7.1 Right to Access Information

You can find out at any time what information we hold about you. You can view most information directly by logging into your account.

7.2 Right to Correct Information

If any of your information seems incorrect or incomplete, let us know. After appropriate verification, we will correct the information.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, this request may be limited in cases of legal obligations or ongoing transactions.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes and request that we stop such communications.

7.5 Right to Data Portability

You may request a copy of your information in a machine-readable format.

8 Protection of Minors

6zz6 is for users aged 21 and above only. We treat the protection of minors as a top priority and make no compromises in this area.

• Completing the age verification process at registration is mandatory
• Date of birth documents are verified during the KYC process
• If a user is suspected of being a minor, the account will be suspended immediately
• We do not knowingly collect or store any information from minors
• If information from a minor is collected inadvertently, it will be deleted immediately

If you suspect that your child or any minor has registered on our platform, please contact us immediately at [email protected].

9 Changes to the Privacy Policy

We may update this privacy policy from time to time. For any significant changes to the policy, we will notify you in the following ways:

• A notification will be displayed on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of this page will be changed

If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. We recommend that you review this policy regularly.

10 Contact Us

If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us. Our dedicated team is always ready to provide support in Bengali:

Your privacy is very important to us. 6zz6 is committed to earning and maintaining the trust of users in Bangladesh. Your information is always safe on our platform.

Related Policies

• Terms & Conditions
• Responsible Gaming
• About Us
• FAQ